Shipments and returns
The tracking numbers for each day's shipped orders are automatically emailed after 6:30pm Eastern Standard Time. Alternatively, you can check your order status online to find out your tracking number. All order placed before 2pm EST ship the same day unless noticed otherwise.
Shipping fees include handling and packing fees as well as postage costs. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.
Confirmed Shipping Address
We only ship to the confirmed shipping address for your credit card. If you would like to ship to another location, please call your credit card company and add the address as an approved "Ship To" your credit card.
TurboXS only ships online orders to the US and Canada! If you are in another country and would like to place an order, please email firstname.lastname@example.org.